I am very pleased with my Super HeavyHitch. It is extremely robust and well made, and superbly functional with the hitch and weight bar. However, beyond the accolades due the product itself, even more so are those deserved for customer service that could serve as a role model for all suppliers. I experienced a fit issue with a pallet fork I purchased. Once I identified the problem, Greg went “beyond the call of duty” to ensure that the issue was fully resolved to my satisfaction. It has been a delight to work with this company, as well as use the outstanding products supplied.